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Charlotte Somers Cocks Apr 22nd 2011, 9:43am |
I am trying to get my British Middle and Sprint entries in at the discount rate. I have tried several times, and I have got as far as the payment page, filled in all the details and pressed submit. It however comes back with the message that details are not complete as it needs my email address. The email field is already filled in (correctly) when I first get to that page and I do not seem to be access the field to alter or confirm it - is anyone else having problems or knows what to do? |
Andrew Windrum Apr 23rd 2011, 7:59am |
worked for me fine. |
Charlotte Somers Cocks Apr 23rd 2011, 7:26pm |
Thanks Andy - that really helped me solve the problem...no honestly it did. It made me think even more about how I could do it. I had tried using firefox rather than safari, turned off the autofill preferences and emptied the cache to see if it made any difference which it did not. Your comment made me think there had to be a way round it and the only place I could think it was picking up the email was through my BMBO membership details, so I went into my membership details, removed my email address, entered the 2 races, then when I got to the payment page - lo and behold no email address pre-entered and a field I could access and enter an email address - hoorah. I have now gone back into the membership details and re- entered my email address. So while this is not how the entry system should work i am sure I have at last found a way round the challenge - so if anyone else is having problems now you know. |
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