Account - I already joined online last year, do I need to join again?

All members now have an online membership account. This account stays with you until you decide to delete it.

Do not create another account to join, simply login and renew your membership.

The system is designed to check certain details to prevent membership duplication. See the other FAQs if your having problems remembering your password or login name.

AOL Customers - Validation emails are sometimes spammed

AOL is blocking the validation email, you will need to email your Name, Date of Birth, Postcode to the membership secretary, stating you need manual validation - membership@bmbo.org.uk

If you login to your account you can see the email log of sent emails to your registered email address.

If the email is listed, the email has gone. Please contact either AOL to see why they are spamming our validation email or contact the membership secretary to manaully validate your account.

Other emails sent to AOL user do not appear to be blocked.


AOL USERS - AOL is blocking the validation email, you will need to email your Name, Date of Birth, Postcode to the membership secretary, stating you need manual validation - membership@bmbo.org.uk

British Orienteering - I am already a member of BO, why do I need to join BMBO?

British Mountain Bike Orienteering has its own insurance for cycling events. This ensures ALL riders and organisers are covered for 3rd party insurance.

ALL BMBO riders are eligeable to enter National and Regional leagues regardless of membership type. If you ride you count, Associate or Full Member.

Full members get a discount to all events they enter. Associates riders pay the full entry fee.

Echeques - why can't I pay by echeque.

BMBO do not accept payment by Echeque.
These payments take up to 9 days to clear and there is not a way of automatically linking this payment to your membership account.

How can I become a member of British Mountain Bike Orienteering?

Click on the "Join Now" link. Associate membership is free online, for more information about membership click the "Membership Information" tab.

Insurance - I have my own insurance, why don't I get a discount.

BMBO insures ALL of its event and as part of this insurance policy ALL riders are insured Third Party.

We do this to ensure that Organisers and Land owners have sufficient cover from the BMBO Event Insurance.

CTC, British Cycling or any other third party cycling insurance policies are not required for BMBO events. You may wish to take out insurance for your other cycling activities.

Login - My login details do not work!

Either your Login Name is incorrect or your Password is incorrect, or both are incorrect.

Login Name: If you put a space in your login name, the space needs to be replaced by a _. ie login: Firstname_Surname Login John Smith, type this as John_Smith

If you have forgotten your login name or password, request new details from the system as follows:

1. Go to the login page (Member Login)
2. There is a request login details link.
3. Enter your BMBO registered email address.
4. Your details will be sent to the email address we have registered.

If you have changed email address and not kept your details upto date:

1. Go to Login page
2. membership number or DOB
3. New email address
4. We will change your email address and tell you when it is changed.
5. You can then request your login details again from the membership system.

membership@bmbo.org.uk

Login Details - My details never arrived when I asked for new ones.

If you have changed email address and not kept your BMBO account up to date, you will not get the new details. They have been sent to your BMBO registered old email address.

contact membership@bmbo.org.uk for help stating:

your name:
membership number or date of birth:
new email address:

You will be informed when we have updated your email address. You can then request your login details from the membership system again.

Login Name - I used a space in my name it doesn't work.

If you put a space in your login name, the space needs to be replaced by a _.

Login John Smith, type this as John_Smith

Membership Card - My membership card has not arrived by email.

There are three possible answers to this:

1, You have not completed the renewals steps and are NOT a member of BMBO.

2, You have an old email address registered. login again, update your email address and manually Download the membership card, it will show your current membership status.

3, The emails have been spammed either on your machine or perhaps at your ISP servers. AOL Customers have this issue.

Organiser - how do I apply for my free membership

BMBO offer one free membership to either League Organisers or event planners, one free membership per event only.

Your league coordinator will supply BMBO with a list of planners. Even if two planners are used for an event, only one membership will be issued.

Payments - I do not want to pay online, but want the online membership discount.

No worries. We understand some members are reticent to pay online.

1. Join or renew as an Associate.
2. Ensure you use the confirmation email link reply to the confirmation the account.
3. Send a cheque with your BMBO number written on the back.

We will upgrade your membership manually and a new membership card is issued automatically to your registered email address.

Renewals - how do I renew my membership?

Renewing Full or Asscociate Membership

Login into your membership account.
The "Management Portal" opens
Select "My Membership Details".
Choose the membership type you want.
Save your membership application.
Pay by paypal (Full members) or validate your email address (Associates)

Associates must validate their email address by replying to the confirmation email.
All renewals will receive a membership card by automatic email.

If you do not get your membership card, you are not a member or you have the incorrect email address registered.

If you do not get a membership card see the FAQs.

Validation - Why must I validate my email address?

Validating your email address does several things:

1, Stops people creating multiple accounts just because they forgot their password.
2, Stops "Spam Bots" filling our membership with dummy accounts.
3, Allows us to contact you about renewals, e-newsletter, cancelled events.

Why does membership run January to December and not for 12 months from issue.

We insure all our riders. Insurance is based on a 12 monthly renewal, our insurance renewal date is 1st January.

Our membership year is aligned with our insurance so that we declare the correct membership to our insurers.

Youth membership - how do I renew or join?

Create an account, selecting Youth Membership and save it.

1. When you save it, an email is automatically sent to the membership secretary about your application.
2. The membership Secretary will manually check your application and activate it.
3. You will automatically receive your membership card.
4. Please ensure you bring proof of age to events. You will be asked to verify your date of birth, unless you obviously look under 21.

membership@bmbo.org.uk